Argosy University, Dallas Campus
 

Dallas Campus

 

Frequently Asked Questions


What do I need to checkout books?

All you need is your Argosy University picture ID with a current valid sticker to verify that you are a current full-time, half-time, or part-time student or current faculty and staff.


How do I find what I need in the library?

The library’s webpage provides step-by-step directions for finding books, articles, videos, assessment materials, and dissertations.

Accessing many of our online resources requires a password, which can be obtained in the library circulation and reference desks. Or you may also e-mail dallaslibrary@argosy.edu or call 469-587-1403.


I am a distance student, and cannot make it to the library in person. How can I get library materials and assistance?

Our catalog and all subscription databases are accessible online. Many articles and other resources are available full-text in our online subscription databases. We also have many online books available through our library catalog. If you need materials such as books, videos, and other printed resources we can mail them to your home at no charge. Just call or e-mail us!

Reference help is also available for students who cannot come in person to the library, either via e-mail or phone us at 469-587-1403. When inquiring via e-mail, a reference librarian will get back to you within 24 hours in most cases.


How do I get a specific reference question answered?

You are encouraged to consult with the librarians concerning your research needs. If you have a question or need search assistance, the librarians are available during most open hours. The Circulation Desk is staffed by student employees during all hours that the library is open. Student employees are able to assist with basic directional or technical assistance needs.

You are also encouraged to call or email reference requests to the librarians, especially if you are a remotely located student.


What is kept behind the Circulation Desk?

Reserved books and readings assigned by professors for each course, and for security purposes assessment materials are also kept behind the desk.


Why can't I checkout reserve/reference materials or journals?

Items are placed on Reserve because they have been assigned for a course and we anticipate a high demand. Use of the item is limited to in-library use only so that all students have a chance to use the material. Reference materials and journals are items that may be used frequently for short periods of time. They need to stay in the library so that all may have access.


Can I use my personal laptop in the library?

Yes, and wireless access is now available.


Where can I find the most recent issues of the journals?

Most recent issues of journals are on display on the slanted periodical shelves. The back issues of the journals are shelved either below the slanted shelf (current year) or in the stacks organized alphabetically by title. If you have trouble finding a particular issue, please consult library staff.

Also, be sure to check the Library’s Periodicals Holdings List to find out whether or not we carry a particular title. The A-Z Online Journal Search link on the library’s homepage will assist you in determining whether or not a publication has full-text available through our subscription databases, or whether the item is in print in the library.


What can I do if I can't find a book/video/journal in the Argosy system?

The librarians are available to assist you in successfully locating appropriate materials. If an item is identified that is located outside the Argosy system, interlibrary loan services are available through the Argosy University, Dallas Campus library. Additionally, students are often able to access other local academic libraries for on-site usage. You may also check your local public library or academic library. They may belong to a system called TexShare. You can obtain a TexShare card through your city public library and use it to check out materials at participating libraries.


How do I request interlibrary loans?

If you cannot locate your book or journal within the Argosy University system, we offer an interlibrary loan service that connects us with thousands of libraries worldwide. Requests must be emailed to dallaslibrary@argosy.edu.


Where can I return books when I'm finished with them?

You can drop off items at the library Circulation Desk during operating hours.


Is there a photocopier available?

Yes. Photocopies are $ .10/ page.


How do I get a copy card?

You should receive a copy card at the beginning of every semester along with your schedule. You can recharge your copy card at any time.


How much are the fines and why do we have to pay them?

Fines for books are $0.25 per day with no grace period. Reserve books and readings, student equipment, and clinical training rooms have a $0.10/minute fine with no grace period. Assessment materials allowed off campus have a $5.00 per day fine with no grace period. Fines are used as a reminder that the resources here are shared and meant to be used by many users.


What if I still can't find what I need to know?

Ask the library staff, either by e-mail, phone or in person. The students at the Circulation Desk will be able to direct you to professional library staff for assistance with solving your information needs.